[Ma-jobs] unix/linux sys admin-tech supp engineer

[Jim Kenner]

Good afternoon. I'm a recruiter with Pencom Systems, a nationwide 
technical search firm. My client, based in McLean, Va. is looking to 
hire a fulltme/permanent UNIX/Linux Technical Support Engineer/Systems 
Admin.

Responsibilities:
The successful candidate will respond to telephone, email and on-site
service requests for hardware and software issue resolution, perform
system installations, provide problem isolation and resolution using
system software and diagnostics and crash/dump analysis, review and
implement action plans on assigned customer escalations, and update
management and sales of critical customer service events.

Skilled knowledge of the support business and strong communication
skills in a customer service environment is essential. Travel (10-15% 
-mostly local DC area) is required as necessary. Ideal candidate will 
have had some experience providing 3rd party support to customers 
(rather than just internal IT support).

Skills Required:
-5+ years UNIX/Linux system administration and troubleshooting
-Applications and database software experience
-BS Degree in Computer Science or similar field
-Hardware and kernel/OS troubleshooting
-Experience in one of the scripting languages (sh, perl, csh)
-Storage Area Network architecture & design experience
-Understanding of the interoperability dynamics of storage devices with
enterprise-level servers
-Networking knowledge in the areas of LAN topology, TCP/IP, routers,
firewalls, load balancing, and security policies
-Web Server application knowledge
-Understanding of systems monitoring, SNMP/MIBs or other Systems
Management platforms

Compensation includes salary and bonus potential plus benefits package. 
If you or someone you know is interested, email a resume with 
availability and current salary for consideration.
Regards,
Jim Kenner
jim at pencom.com
www.pencom.com
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