[Novalug] Linux based Trouble Ticket (Help Desk) Recommendations
winzig at comcast.net
Fri Aug 3 02:26:10 EDT 2007
> We have just installed eticket:
I actually convinced folks 3yrs ago to use request tracker on a contract
in DC. I didn't get the pleasure of installing it on Solaris at the
time because we didn't have any Linux system there. We also had a closed
network that made it even more difficult to install all of the dependencies.
It's worth checking out.
Commercial support here --> http://www.bestpractical.com/rt
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