[Novalug] Ubuntu 7.10 - printer 'Enabled' checkbox randomly becomes unchecked, disabling printer

[greg pryzby]

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GUESSING

Jim Ide wrote:
> Hello -
> 
> I am using Ubuntu 7.10.
> 
> Usually, I have no problems with printing.  Recently, I tried printing
> a document, and the waited an unusually long time for the printer to
> start printing.  On the menubar, I clicked System | Administration |
> Printing | 'Policies' tab, and found that the 'Enabled' checkbox was
> unchecked.  I checked the 'Enabled' checkbox, clicked the Apply button,
> and the document immediately started printing.  Since then, printing
> is usually not a problem, but occasionally the printer will not print.
> If I examine the 'Enabled' checkbox, it has become unchecked.  Checking
> the checkbox solves the problem.  
> 
> I have not unchecked this checkbox, and the other persons who use this
> computer have not, either.  Any idea what is causing it to become unchecked?

Could the printer go offline or be unavailable? Has CUPS been restarted?

Look in the log files to see if you see anything.

> A related problem: if anyone logged onto another account tries to check
> the 'Enabled' checkbox, they are prompted to type a password.  No
> passwords (including mine) will work.

look at who is in the groups, lp and lpadmin. My guess is you are in
lpadmin and the other users aren't

- --
greg pryzby                              greg at pryzby dot org
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