[Novalug] Verizon FIOS Question

[Dave Aronson]

Ken Firestone wrote:

> So I have a question. I gather from previous posts that I should go
> for an ethernet rather than a coax connection for internet. I spoke to
> one of the Verizon tech guys in the neighborhood today, and he said
> that "they don't like to do that," "that I need a good reason for it,"
> and "if I use a router other than theirs my tv reception/functionality
> will not work correctly." I suspect the last may be bs. So, how do I
> go about convincing them to give me the ethernet connection?

Let them use the coax connection, from their interface box to their 
router (which is where you apparently have a choice), and then you can 
hang YOUR router off of THAT.  They don't care what you use on the 
"inside" from their router.  I even disabled the wireless on theirs, 
then added my own wireless router.

As for functionality, that's why you need to be using their router, 
somewhere along the line.  Apparently their system pulls program guide 
info off the Internet, via their router, and back over to their FIOS 
network interface box, whence it goes to the TV parts.

BTW, I've been very happy with FIOS service so far, and if you can get 
through to the *repair* department instead of the *billing* or *customer 
service* departments, they're clueful, helpful, and so on.

-Dave

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