[Novalug] New Cable adapter

[Ed James]

Scott,

    I've never had cable, so I need to ask a techie who does.
On my DSL modem, I can web-interface it and pull up a log
of system and connection messages.  This helps me when I
contact Customer Support.  Do cable modems have a similar
logging feature that users can access, and if so, does
that help when contacting cable cus-support?

Ed James

Quoting "Scott Musman" <musman at aug-sys.com>:

>
> I got totally PO'd at Cox and their cable modems. I had on again, off
> again problems. Went through Toshiba, Motorola and Zoom modems, each
> time buying something that was on "their" list only to find that their
> list would change and that they wouldn't support it 6 months later when
> I was still having intermittent problems. In the end I gave up and
> switched.
...